Legal & Compliance Documents
Every InvoiceFlow policy, agreement and security document in one place. Each link opens the official document on our secure application domain.
Security & Compliance — Required for Plaid Review
These documents underpin our information security programme and are maintained specifically to support our Plaid compliance review.
Information Security Policy
Our information security framework, controls and risk management programme.
View document →Access Control Policy
How we provision, review and revoke access to systems and customer data.
View document →Data Retention & Disposal Policy
How long we retain data and how it is securely disposed of at end of life.
View document →All Policies & Legal Documents
Browse every policy and agreement governing your use of InvoiceFlow.
Privacy Policy
How we collect, use, store and protect your personal data under UK GDPR.
View document →Terms of Service
The agreement governing your access to and use of the InvoiceFlow application.
View document →Cookie Policy
How we use strictly necessary cookies and local storage to operate the service.
View document →Complaints Procedure
How to raise a complaint and the escalation path if you remain dissatisfied.
View document →Data Rights (UK GDPR)
Your rights to access, rectify, port, restrict or erase your personal data.
View document →Data Processing Agreement
Our GDPR processor obligations, security commitments and sub-processor terms.
View document →Sub-Processors List
The third-party processors we rely on to deliver the InvoiceFlow service.
View document →Data Breach Policy
How we identify, report and manage personal data breaches, including ICO notification.
View document →Information Security Policy
Our information security framework, controls and risk management programme.
View document →Access Control Policy
How we provision, review and revoke access to systems and customer data.
View document →Data Retention & Disposal Policy
How long we retain data and how it is securely disposed of at end of life.
View document →Company Information
Registered Entity
Electric Trade Solutions Limited
Trading as InvoiceFlow®
Company Number
17055534
Registered in England & Wales
ICO Registration
ZC099605
Information Commissioner's Office
Data Protection Contact
electrictradesolutions@invoiceflow.uk
For legal & data protection enquiries